Bridgetown Emergency Message

The Department of State continues to warn U.S. citizens to avoid travel to The Bahamas, Turks and Caicos, Dominican Republic, Haiti, and Cuba due to Hurricane Irma.

We recommend U.S. citizens still located in areas hit by the hurricane to shelter in place in a secure location until such time as you are able to depart the region.  This storm has brought significant damage to numerous areas and transportation off of the islands has been severely disrupted.  We strongly encourage U.S. citizens to follow the emergency instructions provided by local officials if you are currently stranded as a result of the storm.

For U.S. Citizens in Dutch St. Maarten: Several flights are planned to fly out of Sint Maarten on Tuesday morning, Sept.12, as early as 0730.  Flights will be boarded on a first come, first serve basis.  U.S. citizens are advised to arrive at the airport as early as is safe to do so.  We discourage U.S. citizens from traveling in the dark.  All persons wishing to depart Sint Maarten should be at the airport by no later than 1400.  Only service animals will be permitted to board the flights. Please note, passengers arriving at Sint Maarten Airport should expect long wait times.  There is no running water at the airport and very limited shelter.

The flights will travel from Sint Maarten to San Juan, Puerto Rico.  Onward travel arrangements from San Juan will be the responsibility of the traveler. There is no U.S. consular presence on St Maarten Island.  We encourage you to closely monitor our Hurricane Irma Crisis Page for important updated information on available flights, and the operating status of U.S. embassies in the region.

Non-U.S. citizens who are attempting to evacuate Sint Maarten should contact their local Embassy or Consulate for information on assistance with leaving the island.

U.S. citizens should follow the instructions provided by local authorities and call 911 locally if they require immediate assistance. Shelters are available at the following locations:

New Testament Baptist Church in Philipsburg;

Sister Marie-Laurence Primary School in Middle Region;

Belvedere Community Center in Belvedere;

Dutch Quarter Community Center in Dutch Quarter;

Rupert I Maynard Youth Community Center St. Peters;

NIPA National Institute for Professional Advancement Cay Hill;

Christian Fellowship Church Across from Pineapple Pete’s Cole Bay.


For U.S. Citizens in French St. Martin:  U.S. citizens in St. Martin should travel to Sint Maarten early Tuesday morning if they desire to board flights departing to San Juan, Puerto Rico.  Please see the paragraph above with instructions for U.S. citizens in Dutch Sint Maarten for flight and arrival details.

Communication with St. Martin is slowly being reestablished, and we continue to reach out to French authorities to determine what additional relief and rescue efforts are underway and to identify options for U.S. citizens.  Local authorities continue to recommend all affected by the storm to shelter in place.  The French Ministry of Interior has set up a public line emergency line (Tel: 01 82 71 03 37) and provided a list of shelters in St. Martin and in St. Barthelemy.

Local authorities report the border crossing between Saint Martin (French side) and Sint Maarten (Dutch side) will be closed at night.  U.S. Citizens may be prevented from crossing into Sint Maarten at night. As soon as we have more information regarding St. Martin and assistance to U.S. citizens there, we will update our website to keep U.S. citizens affected by the storm informed.


For U.S. Citizens in Anguilla, the British Virgin Islands, and St. Barthelemy:  Evacuation flights are planned to start as early as tomorrow morning, Sept. 12 from Tortula Airport.  Conditions at the airport are unknown.  Be prepared for long waits.  Passengers may be allowed carry on one small bag. Medications and any other essential items should be carried on your person.  Anyone wishing to depart should be at the airport as early as 0730, and no later than 1400.  Children, the elderly, and persons with special needs will be boarded first.  Only service animals will be permitted to board the flights.

U.S. citizens in need of emergency assistance can alert us by Task Force Alert (, selecting “2017 Hurricane Irma,” and providing as much information as possible.  U.S. citizens can also contact us at 1-888-407-4747 (from the United States and Canada), +1-202-501-4444 (from all other countries), and email if they have additional questions or concerns.



Local numbers for police and emergency services:


Cuba: 106

Haiti: +509-3838-11 or +509-3733-3640

The Dominican Republic: 911

The Bahamas: 919 or 911

St. Maarten (Dutch side): 911

St. Martin and St. Barthelemy: The French Ministry of Interior has set up a public line emergency line: Tel: 01 82 71 03 37

St. Eustatius:  911 (police) and 910 or 912 (medical)

Saba:  911 (police) and 912 (medical)


U.S. citizens who are safe should contact their loved ones directly and/or update their social media status.

The Department of State is exploring every possible option to assist U.S. citizens in the affected areas.

Inquiries about lost luggage: We are aware of the situation regarding lost luggage and we are making every effort to obtain information.  Once we have any updates, we will make the information available. Please send us an email at


For U.S. Citizens in Turks and Caicos:  We understand from local authorities that the airport is reopening on Monday, September 11, 2017.


Other Locations:  The Department of Defense has announced that they have approved an evacuation request for the British Virgin Islands. We do not have concrete plans to announce at this time. We currently have no plans to provide USG evacuations from locations other than St. Maarten and the British Virgin Islands.


NOTE: Use of Task Force Alert ( select “2017 Hurricane Irma”


o   If entering information about a U.S. citizen in Dutch St. Maarten, Anguilla, Aruba, Bonaire, Curacao, Saba, or St. Eustatius use “Netherlands” as the Last Known Country

o   If entering information about a U.S. citizen in French St. Martin, Montserrat, St. Barthelemy, St. Kitts and Nevis, or the British Virgin Islands, use “Barbados” as the Last Known Country.

o   If entering information about a U.S. citizen in Turks and Caicos, use “The Bahamas” as the Last Known Country.

o   If there is difficulty using Task Force Alert, please email and provide as much information as possible about your loved one.


If you are concerned about non-U.S. citizens in Saba, St Eustatius, and St Maarten, please see the Netherlands Red Cross Safe and Well website.

We advise U.S. citizens to read and follow Department of State Travel Warnings on Scroll to the bottom center of the home page and select “See all Alerts and Warnings” to view Travel Warnings for:


The Bahamas


Dominican Republic


Please see the National Hurricane Center website for the latest forecasts related to Hurricane Irma.

U.S. citizens traveling and residing abroad are encouraged to enroll their travel plans on our website,, using the Smart Traveler Enrollment Program (, and to read the Country Specific Information also found on the site.

Current and anticipated operational status of associated U.S. embassies:

Cuba: Consular operations at U.S. Embassy Havana remain open for limited services at this time.

Haiti: Consular operations at U.S. Embassy Port-au-Prince remain open for limited services at this time.

Dominican Republic: Consular operations at U.S. Embassy in Santo Domingo remain open for limited services at this time.

The Bahamas: Consular operations at the U.S. Embassy in Nassau will remain open for emergency services.  U.S. citizens should contact the U.S. Embassy or Department of State in Washington for emergency services.

Please see the latest Emergency Message on the applicable U.S. Embassy websites for additional information about this event:

Barbados and the Eastern Caribbean:

Emergency After-Hours Telephone:  (246) 227-4000


Emergency After-Hours Telephone +(53)(7)839-4100

Emergency After-Hours Telephone + (509) 2229-8000

Dominican Republic:
Emergency After-Hours Telephone +(809) 368-7777

The Bahamas:
Emergency After-Hours Telephone +(242)357-7004